Client
University of Westminster
The Challenge
With the redesign of the University's site this gave me an opportunity to document the work and create a single source of truth.
The University faced the challenge of creating a cohesive and consistent digital experience across
multiple platforms. They needed a visual brand that would translate seamlessly into all digital
touchpoints, including their website and third-party systems. My task was to design a solution that
would establish a standardized pattern library to unify the University’s online presence.
Solution
I developed a comprehensive pattern library that acted as both the foundation for
the redesign of the University’s website and a brand guide for third-party systems. This pattern
library would serve as a central resource for future digital channels, ensuring consistency in design
and brand presentation across the entire digital ecosystem.
My Role
As the sole UI Designer for this project, I was responsible for the entire design
framework, from redesigning the Bootstrap theme to developing on-brand UI components. I worked closely
with an external agency for the build and implementation of the website, as the University did not
have an in-house front-end developer.
Process
Research & Analysis
- Conducted user research to understand the needs and preferences of key stakeholders.
- Analyzed the existing design system to identify areas for improvement and gaps in user experience.
Design & Prototyping
- Created wireframes and interactive prototypes using Axure to
visualize the new design concepts.
- Designed UI components, including icons and buttons, using Illustrator to ensure
consistency with the University’s brand guidelines.
- Developed HTML/SCSS prototypes to demonstrate functionality and behavior.
Collaboration & Implementation
- Partnered with an external agency to implement the design system on the website.
- Delivered detailed design specifications and assets to the development team.
- Facilitated regular design reviews and feedback sessions to ensure accuracy and alignment with the
vision.
Testing & Iteration
- Conducted usability testing to gather user feedback.
- Iterated on the design based on feedback, ensuring accessibility and user-friendliness at each
stage.
Tools & Technologies
- Axure: Wireframes and prototypes
- Illustrator: Icon and UI component design
- HTML/SCSS: Front-end development and prototyping
- NPM: Package management
- Pen & Paper: Initial sketches and brainstorming
- Requirements Elicitation: Gathering and analyzing project requirements
Results
- Successfully delivered a comprehensive pattern library that standardized the
University’s digital design language.
- Enhanced the user experience and ensured consistent branding across all digital
platforms.
- Fostered better collaboration between the University and external agencies, enabling a seamless
build and implementation process.
Key Takeaways
- Research and feedback are critical to creating designs that truly meet user
needs.
- Collaboration with external partners can greatly enhance the quality and
efficiency of the project.
- Continuous iteration and testing are vital to achieving
accessible and user-centered designs.
Inspiration
A key inspiration for this project was the BBC
GEL (Global Experience Language), a publicly available repository of tried-and-tested design
patterns. The BBC’s commitment to a standardized design system within the public sector resonated with
me, particularly as the University shared similar goals in digital consistency. Coupled with the use
of Bootstrap, the Westminster GEL site became a key reference in the development of
the University’s new design system.
References
NOTE: This work has evolved and the original site I built has changed. Yet the foundation is still the same